Testimonials
Return Policy
At Aditya Rao Consultants PVT LTD, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
- Products that can be returned within 7 days of receipt.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- Customized or personalized products are not eligible for returns unless they arrive damaged or defective.
Return Process
- To initiate a return, please contact our customer support team at contact@araoconsults.com with your order number and reason and photographs in case of damage for the return.
- Once your return is approved, we will provide instructions on how to send the item back.
Refunds
- Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7 days.
Non-Returnable Items
- Custom-made or personalized items
- Products marked as final sale or clearance items
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost.
Return Shipping
- Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
